UX Design
As an integral part of the Blueprint Design System team, I contribute to the evolution and consistency of our design standards. My UX expertise has grown through hands-on experience, industry conferences, and workshops. In the past 5 years, I have earned a Nielsen Norman Group Interaction Certification and a Luma Facilitator Certification.
2018- Present
Blueprint Design System
As a core member of the Blueprint team, I not only help maintain the Design System, but I also work with product teams to design interfaces using the Design System components and patterns.
Strategy / Design / Governance / Prototyping / Coding
2024-2025
Home Page Redesign
Redesigned Fannie Mae’s homepage and top navigation to support a strategic shift from consumer focus to business divisions. Research highlighted business team perspectives and pain points, while multiple rounds of Figma prototypes and user testing helped leadership explore and align on the best direction for homepage content and navigation structure.
Strategy / Design / Prototyping / User Testing
2021-2024
Property 360
The Property 360 team had the task of consolidating multiple legacy foreclosure applications into a single platform. I joined over a year into development to address UX design debt. Through heuristic evaluation, collaborative whiteboard sessions, and detailed Figma prototypes, I identified improvements and developed Blueprint design system patterns for future use.
Heuristic Evaluation / User Flows / Prototyping
2023
Multi-Factor Authentication
As part of an Agile team, I collaborated with the Single Sign-On (FMSSO) team to design the Multi-Factor Authentication experience and provide front-end HTML/CSS implementation. We developed six distinct authentication methods that were individually tailored yet maintained a cohesive experience. Additionally, I contributed to designing the Fannie Mae Authentication App for both iOS and Android.
Strategy / User Flows / Prototypes User Testing
2022
Certificate Manager
The Enterprise Single Sign-On Team launched an initiative to create an automated Certificate Management system, replacing a time-consuming manual process. I began by interviewing the team to understand existing workflows and mapping user flows to guide the design. Wireframe prototypes facilitated discussions and refinement, while Figma prototypes and five user tests validated our design decisions.
User Flows / Wireframes / Prototypes / User Testing
Nielsen Norman Group
UX Certification
I attended an in-person conference hosted by the Nielsen Norman Group. Five days of intensive 8 hour Interaction Design courses, I think I learned an entire semester worth of UX design skills that week.
